AVP, Complex Construction Claims - NY Labor Law

Zurich North America is looking for a dynamic and experienced leader to join our Complex Liability Claims team. In this high-impact role, you'll take charge of managing intricate, high-exposure construction and litigation claims while playing a key role in supporting our New York Labor Law team. If you're passionate about delivering customer focused solutions and driving claims excellence, this is your opportunity to make a meaningful difference at an industry leader.

Work-Life Balance & Flexibility

At Zurich North America, we recognize the importance of work-life balance and flexibility in today’s work environment. Our ZNA hybrid work model offers employees the autonomy to perform individual tasks remotely, while encouraging in-person collaboration when meaningful. While this role provides significant flexibility, occasional in-office attendance may be required. The selected candidate will work remotely from anywhere in the U.S., with 20% travel expected within the New York metropolitan area.

Key Responsibilities:

• Manage complex primary and excess high-exposure litigated general liability claims with an emphasis on litigated construction claims, from inception to resolution.
• Collaborate with your colleagues to drive best practices and optimal claims outcomes.
• Ensure regular communication with clients, brokers, business units, and senior claims management.
• Proactively manage and resolve high-severity injury claims while adhering to Zurich’s best practices.
• Accurately document claims files, capturing and updating relevant data to ensure compliance with industry standards.

Basic Qualifications:

• Bachelor's Degree and 8+ years of experience managing litigated general liability claims, including high-severity cases
  OR
• Juris Doctor (JD) with 4+ years of experience managing general liability claims, including high-severity cases
  OR
• High School Diploma (or equivalent) and 10+ years of experience managing litigated general liability claims, including high-severity cases
  OR
• Zurich Certified Insurance Apprentice, with an Associate Degree and 8+ years of experience managing litigated general liability claims, including high-severity cases
• Must obtain and retain required adjuster licenses
• Proficiency with Microsoft Office
• Knowledge of insurance regulations, markets, and products

Preferred Qualifications:

• SCLA, AIC, CPCU certification or a JD
• 10+ years of experience managing litigated general liability claims, including high-severity cases with an emphasis on construction claims
• Experience with New York Labor Law
• Proven skills in claim evaluation, coverage analysis, and negotiation
• Strong organizational and time management abilities
• Exceptional verbal and written communication skills
• Ability to work both independently and in a collaborative team environment

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - New York Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered: No  
 
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